Order Procedure

Your Effortless Journey to the Perfect Bridal Gown

CREATE YOUR ACCOUNT

Begin your bridal journey by creating a free account:

  • Click ​**"Create Account"** in the top-right corner.
  • Use your email to register (username must be unique).
  • Pro Tip: Start shopping first—add items to cart, and you’ll be prompted to create an account at checkout.

SELECT & CONFIRM YOUR ORDER

  • ​Choose your dress: Browse our collection of wedding, bridesmaid, and evening gowns. ​
  • Customize details: Select size, color, and any additional services (e.g., alterations).
  • ​Review & add to cart: Confirm your selection before proceeding. ​

COMPLETE PAYMENT

  • ​Proceed to checkout: Enter your shipping address and choose a payment method.​
  • Finalize payment: Click ​**"Pay Now"** to complete the transaction.
  • ​Confirmation email: Receive instant order confirmation with your unique Order ID.
  • Important: Unpaid orders are automatically canceled after ​30 days. ​

PRODUCTION PHASE

  1. ​Tailoring notification:
    • Expect an email within ​12 hours of payment confirmation.
    • Includes an estimated shipping timeline and production updates.
  2. ​Design in progress: Our artisans handcraft your gown with precision. ​

SHIPPING & TRACKING

  1. ​Shipment notification:
    • Notified once your dress is dispatched from our facility.
    • Note: Tracking numbers are typically provided ​24–48 hours post-dispatch. ​
  2. Track your order: Use the provided link to monitor real-time updates via courier websites.
  3. Delays? Contact us immediately at service@promdressclub.com. ​

RECEIVE YOUR DRESS

  1. ​Delivery timeline:
    • Standard shipping: ​10–15 business days (global). 
    • Expedited shipping: ​3–5 business days (premium service). ​
  2. Inspect upon arrival: Ensure your gown matches the order details. ​

KEY NOTES ​

  • Made-to-order: Designs begin production ​12 hours post-payment. ​
  • Custom orders: No returns or exchanges due to material uniqueness.
  • ​Support: Need help? Our team is available 24/7 at service@promdressclub.com.
PLAN AHEAD FOR YOUR BIG DAY

Order by [Date] for guaranteed delivery before your wedding.

Shop now at www.promdressclub.com.