Privacy Policy

Effective Date: [2025-03-25]

Last Updated: [2025-03-25]

1.INTRODUCTION 

At PromDressClub, we prioritize your privacy and data security. This policy outlines how we collect, use, and protect your information. By using our website (www.promdressclub.com), you agree to these terms. We reserve the right to update this policy periodically—please review it regularly. ​

2. INFORMATION COLLECTION

We collect data in four categories:

​A. Aggregate Usage Data

  1. Purpose: To improve site functionality and user experience. ​
  2. Data Collected:
    • IP address (to identify your device)
    • Pages viewed and clickstream patterns
    • Browser type and device information
  3. ​Sharing: Aggregated data may be shared with third parties for analytics (e.g., Google Analytics).

​B. Order Information

  1. ​Purpose: To fulfill purchases and deliver products. ​
  2. Data Collected:
    • Email address (for order confirmation)
    • Shipping address and contact details
    • Order history and product preferences ​
  3. Security:Credit card data is encrypted using ​SSL/TLS 1.3 and processed via secure payment gateways.

​C. Registered User Data

  1. ​Purpose: To personalize your experience and manage accounts. ​
  2. Data Collected:
    • Name and password (hashed and salted)
    • Birthday and gender (optional)
    • Marketing preferences (e.g., email updates)
  3. Rights: You may update or delete this information in your account settings. ​

D. Cookie Usage ​

  1. Purpose: To remember your preferences and track browsing behavior. ​
  2. Cookie Types:
    • Essential Cookies: For site navigation (e.g., cart retention). ​
    • Performance Cookies: Analyze traffic patterns (e.g., Google Analytics).
    • Functionality Cookies: Personalize content (e.g., recommended products). ​
  3. Management: You may disable cookies via browser settings or our Cookie Preferences Tool. ​

3. DATA SECURITY

We implement advanced security measures to protect your data: ​

  • Encryption: SSL/TLS 1.3 for all sensitive transactions. ​
  • Storage: Data stored on ISO 27001-certified servers with multi-factor authentication. ​
  • Access Controls: Limited employee access to personal data. ​
  • Regular Audits: Third-party penetration testing and GDPR compliance checks. ​

4. DATA SHARING

We may share your data with: ​

  • Service Providers: Payment processors (e.g., Stripe), logistics partners (e.g., DHL). ​
  • Affiliated Brands: PromDressClub Group subsidiaries.
  • Legal Authorities: In response to valid requests or court orders.
  • ​Marketing Partners: For personalized promotions (opt-in only). ​

5. USER RIGHTS

Under UK GDPR and applicable laws, you have the right to: ​

  • Access: Request a copy of your data. ​
  • Rectify: Correct inaccuracies in your information. ​
  • Delete: Request removal of your data (processed within 30 days).
  • Object: Opt out of marketing communications. ​
  • Data Portability: Transfer your data to another service provider.

To exercise these rights, contact us at service@promdressclub.com with your request details. ​

6. INTERNATIONAL DATA TRANSFER

Your data may be transferred to countries outside the UK, including the EU and US, in compliance with: ​

  • GDPR: Appropriate safeguards (e.g., Standard Contractual Clauses). ​
  • CCPA: Data subject rights protection. ​

7. CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under 13. If you are a parent/guardian, please ensure minors do not provide sensitive data.

​8. BREACH NOTIFICATION

In the unlikely event of a data breach:

  • We will notify affected users within 72 hours.
  • Details will be reported to regulatory authorities (e.g., ICO). ​

9. CONTACT INFORMATION

For privacy-related inquiries, contact: ​

  • Email: service@promdressclub.com ​
  • Phone: [+86] 171 5642 1058
  • Address: No.9 South Haiken Road, Longhua District, Haikou City, Hainan Province, China

10.YOUR PRIVACY IS OUR PRIORITY

PromDressClub is committed to transparency and accountability. By trusting us with your data, you’re supporting a brand that values your security and dignity.